🇬🇧 We deliver within the UK only — we do not ship internationally. Northern Ireland: consumer orders welcome, business orders currently unavailable.

Terms and Conditions

Last Updated: 22/06/2026

1. Introduction

Welcome to Bandsaw Blades Store, operated by SawMaster LTD ("Company", "we", "our", or "us").

These Terms and Conditions govern your use of https://bandsawbladesstore.co.uk (the "Website") and any purchases made through it.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

2. Orders and Contract Formation

All orders placed through the Website are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our discretion, including where there are pricing errors, suspected fraud, technical issues, or other circumstances beyond our control.

A binding contract is formed only when we confirm acceptance and process your order.

3. Custom-Made Products

Our products are made to order based on specifications provided or selected by the customer.

It is the customer's responsibility to ensure all measurements and specifications are accurate, including but not limited to:

We accept no responsibility for errors resulting from incorrect specifications supplied by the customer.

Because products are custom-made to customer specifications, they are exempt from the 14-day cancellation right under the Consumer Contracts Regulations 2013, except where goods are faulty, not as described, or otherwise required by law.

4. Product Suitability

Unless expressly agreed in writing, we do not guarantee that any product is suitable for a particular machine, material, or application.

The customer is responsible for ensuring that the product ordered is appropriate for its intended use and compatible with their equipment.

5. Pricing and Payment

All prices are shown in GBP (£) unless otherwise stated.

We reserve the right to change prices at any time without notice.

Full payment is required before manufacture or dispatch unless otherwise agreed in writing.

6. Shipping and Delivery

We only sell and deliver to addresses within the United Kingdom (UK). We do not offer international shipping and will not fulfil orders to addresses outside the UK. If you place an order with a non-UK delivery address, we reserve the right to cancel and refund the order.

Northern Ireland: we are able to fulfil orders placed by private individuals for personal, non-business use with a Northern Ireland delivery address. We are currently unable to fulfil orders to Northern Ireland where the goods are being purchased by, or on behalf of, a business, company, sole trader or other commercial entity, due to additional customs requirements that apply to business-to-business movements of goods into Northern Ireland. If you are ordering as a business and require delivery to Northern Ireland, please contact us directly before placing your order. We reserve the right to refuse, cancel or refund any order that does not meet this criteria.

Customers must provide accurate and complete delivery information.

We are not responsible for delays, losses, or additional costs arising from incorrect or incomplete delivery details provided by the customer.

If an order is returned due to an incorrect address or failed delivery, additional shipping charges may apply.

Delivery times are estimates only and are not guaranteed.

We are not liable for delays caused by couriers, postal services, customs, or events outside our control.

Risk in the goods passes to the customer upon delivery.

7. Inspection of Goods

Customers should inspect goods upon receipt.

Any issues relating to damage, defects, or incorrect items should be reported as soon as reasonably possible.

Failure to notify us promptly may affect our ability to investigate, but does not affect your statutory rights.

8. Returns, Refunds and Replacements

As products are custom-made, we do not accept returns, refunds, or exchanges where:

This does not affect your statutory rights in relation to faulty, damaged, or misdescribed goods.

Where a product is believed to be faulty, we may require it to be returned for inspection before any remedy is provided.

No refunds or replacements will be issued until a fault is confirmed.

9. Warranty

We provide a 30-day warranty against manufacturing defects from the date of delivery.

This warranty does not cover:

We may require inspection of the product before accepting any warranty claim.

This warranty is in addition to your statutory rights.

10. Product Use and Safety

Bandsaw blades must be used only by competent persons and in accordance with appropriate safety procedures.

The customer is responsible for ensuring:

We accept no responsibility for injury, loss, or damage resulting from misuse, incorrect installation, improper machine setup, or failure to follow safety procedures.

11. Business Customers

Where the customer purchases goods wholly or mainly for business purposes, the following applies:

To the fullest extent permitted by law, all implied terms and warranties are excluded in relation to business customers.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

Subject to the above, we shall not be liable for:

For business customers, our total liability for any claim shall be limited to the amount paid for the relevant order.

13. Intellectual Property

All content on the Website, including text, images, graphics, and branding, is the property of SawMaster LTD and may not be copied or used without permission.

14. Website Availability

We do not guarantee that the Website will always be available, uninterrupted, or error-free.

We may suspend or modify the Website at any time without notice.

15. Force Majeure

We are not liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to supply chain disruption, courier delays, natural disasters, strikes, cyber attacks, or government action.

16. Changes to Terms

We may update these Terms at any time.

Any changes take effect when posted on the Website.

17. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.