Privacy Policy

Effective Date: 04/06/2026

1. Data Controller

SawMaster LTD is the data controller responsible for your personal data collected via https://bandsawbladesstore.co.uk/.

If you have any questions about this Privacy Policy, you can contact us via the contact details provided on our website.

2. Information We Collect

We may collect and process the following personal data when you place an order or interact with our website:

• Full name
• Email address
• Billing address
• Delivery address
• Order details (including product specifications and purchase history)
• Communication records if you contact us

We do not store or have access to full payment card details. Payment information is processed securely by third-party payment providers such as PayPal and Stripe.

3. How We Collect Your Data

We collect personal data when you:

• Place an order through our website
• Contact us via email or contact forms
• Browse or interact with our website (limited technical data required for site functionality and security)

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Contract: to process and fulfil your orders
• Legal obligation: to comply with tax, accounting, and regulatory requirements
• Legitimate interests: to operate, secure, and improve our business and prevent fraud

5. How We Use Your Information

We use your personal data to:

• Process and fulfil orders
• Communicate with you regarding your order or enquiries
• Provide customer support
• Arrange delivery of goods
• Comply with legal and financial obligations
• Prevent fraud or misuse of our services

We do not sell or rent your personal data to third parties.

6. Sharing Your Information

We only share personal data where necessary to operate our business, including:

• Payment processors (e.g. PayPal and Stripe)
• Delivery and courier services (e.g. Royal Mail or other carriers)
• Professional advisers (such as accountants or legal advisors where required)
• Legal or regulatory authorities where required by law

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

7. Cookies

We use cookies and similar technologies that are necessary for the operation of our website.

These cookies enable essential functionality such as shopping cart operation, checkout processing, and site security.

We do not intentionally use cookies for advertising or behavioural tracking purposes.

If we introduce analytics or marketing tools in the future, this Privacy Policy will be updated accordingly and any required consent will be obtained where necessary.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and tax obligations.

Typically, we retain order and customer records for up to 2 years unless a longer retention period is required by law.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Under UK data protection law, you have the following rights:

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of your data (where applicable)
• The right to restrict or object to processing in certain circumstances
• The right to data portability (where applicable)

To exercise your rights, please contact us using the contact details provided on our website.

11. Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from children.

12. International Transfers

We do not routinely transfer personal data outside the UK. If this changes, we will ensure appropriate safeguards are in place.

13. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.